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What is Peakvelop?
Peakvelop is an independent game developer based in Germering, near Munich, Germany. The company develops and publishes browser games, mobile apps, and PC games for Steam.
How can I block in-app purchases for my child?
All major platforms offer parental control features. On Apple devices, go to Settings → Screen Time → Content & Privacy Restrictions; on Android, use Google Family Link; and on Steam, use Family Mode. You can find more details on our Parent's Guide page.
Where can I find your apps?
Our mobile apps are available on the Apple App Store and Google Play Store. Simply search for "Peakvelop" or access them directly via the links on peakvelop.com.
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What is Peakvelop?
Peakvelop is an independent game developer based in Germering, near Munich, Germany. The company develops and publishes browser games, mobile apps, and PC games for Steam.
How can I block in-app purchases for my child?
All major platforms offer parental control features. On Apple devices, go to Settings → Screen Time → Content & Privacy Restrictions; on Android, use Google Family Link; and on Steam, use Family Mode. You can find more details on our Parent's Guide page.
Where can I find your apps?
Our mobile apps are available on the Apple App Store and Google Play Store. Simply search for "Peakvelop" or access them directly via the links on peakvelop.com.
How do I create an account with Peakvelop?
Click "Register" on the relevant game page or at peakvelop.com and follow the instructions. All you need is a valid email address.
The game won’t load. What can I do?
Please try the following first: clear your browser cache and reload the page with Ctrl+Shift+R (Windows, Linux) or Cmd+Shift+R (Mac), try a different browser (Chrome, Firefox, or Edge), and temporarily disable any browser extensions. If this doesn't help, please contact us with your browser, operating system, and a brief description of the issue.
Which payment methods are accepted?
In our browser games, we accept payment by credit card (via Stripe), PayPal, Apple Pay, and Google Pay. For apps and Steam games, the payment methods of the respective platform apply.
What audience are Peakvelop’s games intended for?
Our games are designed for a broad audience. Each game carries an official USK or PEGI age rating, which you can find on the respective game page — please observe the age recommendations.
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How can I contact Peakvelop?
You can reach us by email at [email protected] or by phone at +49 (89) 901 827 89, Monday to Friday from 09:00 AM to 5:00 PM.
Is my payment secure?
Yes. All payments in our browser games are processed securely and encrypted via Stripe or PayPal. We do not store complete payment data, such as credit card numbers, on our servers.
I paid for content but didn’t receive it. What should I do?
Please try reloading the game first — there is sometimes a short delay after a payment. If the content is still missing after 10 minutes, email us at [email protected] with your proof of purchase, the game's name, and the purchase date.
Can I cancel or reverse a purchase?
For purchases made in our browser games, we review each case individually — just send us a short email with the date, amount, and a description. For purchases made through the App Store, Google Play, or Steam, please use the respective platform's refund process.
My child made purchases without my permission. What can I do?
Please contact us at [email protected] with a brief description of the incident, the date, and the amount. We take such cases seriously and will help you resolve them without hassle. We also recommend removing payment methods from the child's profile.
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What is Peakvelop?
Peakvelop is an independent game developer based in Germering, near Munich, Germany. The company develops and publishes browser games, mobile apps, and PC games for Steam.
How can I block in-app purchases for my child?
All major platforms offer parental control features. On Apple devices, go to Settings → Screen Time → Content & Privacy Restrictions; on Android, use Google Family Link; and on Steam, use Family Mode. You can find more details on our Parent's Guide page.
Where can I find your apps?
Our mobile apps are available on the Apple App Store and Google Play Store. Simply search for "Peakvelop" or access them directly via the links on peakvelop.com.