The game won’t load. What can I do?
Please try the following first: clear your browser cache and reload the page with Ctrl+Shift+R (Windows, Linux) or Cmd+Shift+R (Mac), try a different browser (Chrome, Firefox, or Edge), and temporarily disable any browser extensions. If this doesn't help, please contact us with your browser, operating system, and a brief description of the issue.
The game is stuttering or running very slowly. What could be causing this?
Possible causes include a weak internet connection, too many browser tabs open at once, or an outdated browser. Make sure your browser is up to date and close any tabs you don't need.
The game doesn’t work on my smartphone.
Our browser games are optimized for desktop browsers. On mobile devices, we recommend using the latest version of Chrome or Safari. For an optimal mobile experience, our games are also available as apps on the App Store or Google Play.
I found a bug or error in the game. Where can I report it?
We appreciate every bug report! Email us at [email protected] with the subject line "[Technical]", the name of the game, a description of the issue, and a screenshot if possible.