Terms of Service

Peakvelop® | As of April 16, 2026

1. Scope

1.1 These Terms of Service (hereinafter “Terms”) govern the use of all games, apps, browser applications and other digital offerings of Peakvelop® (hereinafter “Services”) accessible at www.peakvelop.com or via third-party platforms (Apple App Store, Google Play Store, Steam).

1.2 The provider of the Services is:
Peakvelop®

Owner: Maximilian Beyerer

Sonnenleite 11
82110 Germering
Germany

E-Mail: [email protected]
Phone: +49 (89) 901 827 89

1.3 By using our Services, you agree to these Terms. If you use our Services on behalf of a third party or a company, you confirm that you are authorised to give that consent on their behalf.

1.4 Any deviating terms and conditions of the user do not apply, even if Peakvelop does not explicitly object to them.

2. Conclusion of Contract

2.1 A user agreement is concluded as soon as you register on our platform or — for Services that do not require registration — when you first use our Services.

2.2 For paid content (in-game purchases, subscriptions, battle passes, etc.), a purchase contract is concluded upon completion of the ordering process and payment confirmation. Peakvelop does not store the contract text separately; you can print or save relevant order information during the purchasing process.

2.3 Peakvelop reserves the right to decline registrations without stating reasons.

3. Requirements for Use and Age Requirements

3.1 The age rating for individual game content is determined solely by the USK or PEGI classification of the respective game. A game rated “USK 12” may be played by children aged 12 and above.

3.2 For the creation of a user account and the associated consent to the processing of personal data: children under the age of 16 may only use our Services with the explicit consent of a parent or legal guardian (Art. 8 GDPR). Parents and legal guardians are responsible for ensuring that this consent is given before the child creates an account or purchases paid content.

3.3 Persons under the age of 18 require the consent of their parent or legal guardian to enter into paid contracts (§ 107 German Civil Code). Peakvelop expressly recommends that parents actively accompany their children’s use of our Services and activate available parental control options (see also our Parents’ Guide).

3.4 Access to our Services requires a stable internet connection and a device that meets the minimum technical requirements. These requirements are specified on the respective product page or in the corresponding app store description.

4. User Account

4.1 Where our Services require registration, you are obliged to provide complete and accurate information and to keep it up to date.

4.2 You are responsible for keeping your login credentials (username, password) confidential. Do not share your credentials with third parties. If you suspect unauthorised access, please notify us immediately at [email protected].

4.3 Peakvelop is not liable for damages arising from the unauthorised use of your login credentials, provided that you are not responsible for the unauthorised access.

4.4 Each person is generally permitted to hold only one user account, unless the specific game rules state otherwise.

5. In-Game Purchases and Virtual Goods

5.1 Some of our Services contain paid digital content, including cosmetic items (skins, outfits), virtual currencies (coins, gems), game expansions, battle passes and season passes. An overview of available content and prices can be found within the game or on the respective product page.

5.2 Virtual currencies and other virtual goods have no real monetary value and cannot be exchanged for real money. There is no entitlement to payment or transfer of virtual goods.

5.3 Battle passes and season passes are time-limited. Content that has not been unlocked within the validity period will expire at the end of the season; a refund for unused content is generally excluded, unless mandatory legal provisions provide otherwise.

5.4 Where random content (so-called loot boxes) is offered, the probability of possible items is clearly communicated before purchase. Peakvelop explicitly labels such content.

5.5 Purchases processed via third-party platforms (Apple App Store, Google Play Store, Steam) are additionally subject to the respective payment and refund policies of those platforms.

5.6 Refunds for purchases made directly through Peakvelop are reviewed on a case-by-case basis upon request. Please contact us at [email protected].

6. Right of Withdrawal

6.1 If you are a consumer within the meaning of applicable consumer protection law, you generally have a 14-day right of withdrawal. For digital content not supplied on a physical medium, the right of withdrawal expires once the download or provision has begun and you have expressly agreed to the immediate execution and confirmed that you thereby lose your right of withdrawal.

6.2 Withdrawal notice: You may withdraw from your contract within 14 days without giving reasons. The withdrawal period begins on the day the contract is concluded. To exercise your right of withdrawal, notify us by a clear statement (e.g. by email to [email protected]).

7. Rules of Conduct

7.1 When using our Services, the following are prohibited:

Harassing, threatening, insulting or discriminating against other users
Publishing content that violates applicable law, in particular racist, glorifying violence or pornographic content
Impairing the functionality of our Services (e.g. through hacking, bots, exploits or cheating software)
Impersonating other persons or Peakvelop
Using automated systems to retrieve content or gain in-game advantages
Buying, selling or trading game accounts, virtual goods or currencies — except through systems officially provided by Peakvelop
Infringing the intellectual property of Peakvelop or third parties

7.2 Peakvelop reserves the right to remove content, suspend or permanently delete accounts, and take legal action in the event of violations of these rules of conduct.

8. Intellectual Property

8.1 All content within our Services — including game graphics, music, texts, source code, trademarks, logos and the Peakvelop® mark — is protected by copyright or other intellectual property rights and is owned by Peakvelop or used with the permission of third parties.

8.2 By using our Services, you receive a limited, non-exclusive, non-transferable and revocable licence for private, non-commercial use.

8.3 It is not permitted to copy, distribute, modify, decompile or commercially exploit game content without the express written permission of Peakvelop. Separate guidelines may apply for fan art and content creator use — please contact [email protected].

9. Availability and Changes to Services

9.1 Peakvelop aims for the highest possible availability of its Services but does not guarantee uninterrupted availability. Maintenance work will be carried out during periods of low usage where possible.

9.2 Peakvelop reserves the right to modify, expand or restrict game content, features, virtual goods and technical requirements at any time — in particular as part of game updates. There is no entitlement to the continued availability of specific game content, unless required by mandatory law.

9.3 In the event of the complete discontinuation of a game or service, users will be notified at least 30 days in advance. In such cases, Peakvelop will assess whether and to what extent unused purchased credit or virtual goods can be refunded.

10. Liability

10.1 Peakvelop’s liability is unlimited for damages arising from injury to life, body or health, as well as for intent and gross negligence.

10.2 In cases of slight negligence, Peakvelop is only liable for the breach of material contractual obligations (cardinal obligations) and only up to the amount of typically foreseeable damage.

10.3 Liability for the loss of virtual goods due to technical errors, data loss or server-side failures is limited to the restoration of the previous state, provided this is technically possible.

10.4 Peakvelop is not liable for damages caused by third-party platforms (Apple, Google, Steam etc.), external links or external content.

11. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy, which is available at www.peakvelop.com/privacy and forms part of these Terms. Peakvelop processes personal data exclusively in compliance with the GDPR and applicable national data protection law.

12. Termination and Suspension

12.1 You may terminate your user account at any time without giving reasons by sending an email to [email protected] or by using the account deletion function where available.

12.2 Peakvelop may terminate the user relationship for good cause with immediate effect, in particular in the event of serious or repeated breaches of these Terms, violations of applicable law, or fraudulent behaviour.

12.3 In the event of an account suspension for good cause, there is no entitlement to a refund of virtual goods or paid content, provided that the user is responsible for the suspension.

13. Changes to These Terms

13.1 Peakvelop reserves the right to amend these Terms with reasonable notice of at least 30 days. Registered users will be notified of material changes by email.

13.2 If you do not object to the amended Terms within 30 days of notification, the amended Terms are deemed accepted. We will explicitly draw attention to this right of objection and the consequence of silence in our notification.

13.3 In the event of an objection, Peakvelop reserves the right to restrict access to free Services or to terminate the contractual relationship with ordinary notice.

14. Dispute Resolution and Applicable Law

14.1 These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers habitually resident in another EU member state, the mandatory consumer protection provisions of that country apply in addition.

14.2 The place of jurisdiction for disputes with merchants, legal entities under public law or special funds under public law is Munich, Germany.

14.3 Peakvelop is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board; however, we always endeavour to reach a direct and amicable resolution.

15. Severability Clause

Should any individual provision of these Terms be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the legally permissible regulation that most closely reflects the economic purpose of the invalid provision.

16. Contact

If you have any questions about these Terms, please contact us:

Peakvelop®